FREQUENTLY ASKED QUESTIONS (JOB SEEKERS)

General Information

What is the purpose of the Job Seekers section?

This section allows members and students to view current job postings and submit resumes online with the intent of securing employment. CPA Source also allows members and students to apply to volunteer opportunities.

Is there a fee to register in the Job Seekers section?

No, this section of CPA Source is free for members and students.

How do I get started?

First, you should register - a process that is required only once. You will need your CPA Canada member number in order to complete your registration. To get back into the system after registering, type in the email address and password you used to register, and then click "Login".

How can I change my password/e-mail address?

Click "Contact Information" under the Manage Resume tab.

How do I access my account if I've forgotten my password?

Enter your e-mail address on the login screen and click the tab that says "E-mail password." Your password will be e-mailed to you instantly.

How do I access my account if I've forgotten my password and changed my e-mail address?

If you can still access messages at your old e-mail address see the question above. If you can no longer receive e-mail at your old e-mail address send an e-mail to CPA Source that includes your phone number and new e-mail address. A customer support representative will contact you within 2 business days to help you access your account.

I am a freelance worker. Can I use your services to find contracts?

Yes. When you create your resume on CPA Source you will be asked to indicate the type of employment you are looking for: permanent, contractual or temporary.

How can I contact CPA Source?

E-mail: cpasource@cpacanada.ca. Phone: 1-800-268-3793

Resume Information

How can I create a confidential resume that does not allow employers to identify me?

To set your desired level of confidentiality, click on "Manage Resume". At the bottom of section 1 you will see the question: "Who should have access to your online resume?" If you click "Searchable Confidential" - employers will be able to search the skills listed in your online resume, but no information that identifes you (i.e., your name, address, employment history, email address, etc.) can be seen by an employer. If you select Not Searchable - only you will be able to access your resume. When you apply directly to a job posting, all information in your resume will be shown to the employer regardless of the your confidentiality setting.

How long will it take to create my online resume?

It should take between 10 and 15 minutes to create your online resume.

Do I need to complete my resume all at once?

No. Each section of your resume is saved when you move to the next section. You move to the next section by clicking the "next" button at the bottom of the page, or by selecting another section in the navigation table at the top of the page. (Note: your information is not saved until you move to the next section). When you come back, click on "Manage Resume" to finish any remaining sections.

Do I need to complete every section of my online resume to apply for a position?

You are required to complete all mandatory fields in each section under Manage Resume and click Submit on section 6 before you can apply to jobs.

The available criteria does not allow me to adequately communicate my skills and expertise in my online resume. What should I do?

You can use the "OTHER INFORMATION" form to highlight any skills that are not captured within the resume. You may also attach an external file (such as a Word document) in both English & French with a resume and/or cover letter.

How do I change or update my resume?

To change or update your resume, click on "Manage Resume." Select the section of your resume you want to update. Make your changes and save them by clicking either the "Next" or "Previous" at the bottom of the screen or selecting a section number in the navigation table.

I notice that the site is bilingual. Does my information appear on both the English and French sides of CPA Source?

Yes. I All fields that you select from the lists provided are automatically translated by CPA Source. To have a fully bilingual resume you should type all text in both French and English whee text entry is required. You may also attach an external file to your online resume in both French & English.

How do I activate my resume?

Once you complete all six sections, click the "submit" button at the end of the last section. Submitting your resume will allow you to apply to jobs and enter your resume into the resume database if you have set your resume as Searchable or Searchable Confidential.

How do I deactivate my resume?

Click on "Manage Resume" and in "Section 1: Contact Information". Choose "Not Searchable" at the bottom of the screen. Click "Next" at the bottom of the screen or move to another section using the navigation table to save this new setting. Your resume will be deactivated immediately. To reactivate your resume, change the resume status to either Searchable or Searchable Confidential and click "Next".

Job Postings Information

How do I search for jobs that are currently available?

If you want to view current job postings, you can enter the View Jobs section without registering. If you want to apply for a job, you must register and submit your resume under Manage Resume.

How do I sign up to be notified of job postings by e-mail?

You need to specifically register in the Job Alert section in order to be notified of job postings. Once you are in the Job Alert section, select your criteria, and then click the submit button.

How do I stop receiving job notifications by e-mail?

Click on the "Cancel" button at the top of the Job Alert section.

How do I apply for a job posting?

Click on the button "Apply Now" at the bottom of the job posting. Your complete resume will be forwarded to the employer including your contact information. The employer will contact you if he/she is interested in your application.

How do keep track of jobs I applied for in CPA Source?

Click on "View Jobs You Applied to."